Banquet Servers will work in conjunction with the Banquet Set Up Team and Kitchen Staff to provide a prompt and accurate food service during an assigned banquet event while providing a level of hospitality that exceeds guest expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Work in a team environment to provide a level of hospitality and service that exceeds guest expectations.

Collaborate with kitchen staff to ensure meals are delivered to the correct recipients in a prompt and accurate manner following all safety guidelines, with special consideration to guest requests.

Exhibit a high level of professionalism, hospitality and confidence when making contact with guests.

Communicate with Banquet Lead Captain and Banquet Set Up Supervisor to guarantee a successful function, including resolution of guest complaints.

Maintain a positive, professional and respectful attitude toward guests, coworkers and management.

Follow outlined procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) replenish supplies and communicate inventory in a timely and efficient manner, and (3) minimize misuse and breakage of china, glassware, linen and supplies and to ensure that no re-usable goods are wasted.

Prepare work area prior to guest arrival, including rolling silverware, plating table and stocking service / beverage stations with coffee, water, ice, napkins, straws and garnishes as needed.

Deliver food and beverages to guests in their service area as well as other areas as needed.

Observe and follow up with guests to ensure satisfaction with food and service during banquet event.

Anticipate / react to guest needs, answer questions and provide suggestions to event attendees.

Manicure tables by clearing plates, glassware etc. and maintain a neat “front of the house” service area.

Empty trash and place dirty dishes in appropriate areas.

Adhere to all department specific and company standards, policies, procedures and safety rules at all times.

Demonstrate compliance with all alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40.

Knowledge and use of proper sanitation procedures to clean banquet equipment and facilities, including restrooms.

All other duties as assigned.

Job Types: Full-time, Part-time

Banquet Set-Up Attendant

Job Description:
We are looking for a reliable and hardworking Banquet Set-Up Attendant to join our team. This is an hourly position with the opportunity to earn gratuity from events. The ideal candidate is a team player with a strong work ethic and a positive attitude.

As a Banquet Set-Up Attendant, your primary responsibility is to prepare banquet and meeting spaces according to detailed Banquet Event Orders (BEOs). This includes arranging tables, chairs, linens, staging, and equipment to ensure each event is flawlessly executed. When event set-up is not required, this role will also assist with light cleaning, organization, and maintaining the overall readiness of event spaces.

Key Responsibilities:

· Set up and break down event spaces in alignment with BEO specifications

· Arrange tables, chairs, dance floors, stages, and other event equipment

· Ensure setups are completed safely, accurately, and on time

· Maintain cleanliness and organization of banquet storage areas

· Perform light cleaning, organizing, and maintenance of event spaces during downtime

· Assist with minimal A/V setup (e.g., placing microphones, connecting projectors) – experience is a plus

· Coordinate and communicate effectively with banquet staff and other departments

· Uphold a positive and professional attitude while working in a team environment

Qualifications:

· Previous experience in banquet or event set-up preferred but not required

· Ability to lift and move heavy furniture and equipment (up to 50 lbs)

· Strong attention to detail and ability to follow instructions accurately

· Flexible schedule, including availability for nights, weekends, and holidays

· Basic A/V knowledge is a plus

· Reliable, punctual, and proactive with a strong sense of responsibility

Compensation:

· Hourly wage based on experience

· Gratuity potential from hosted events

WEEKEND A MUST

SUMMARY

Performs the task of washing, drying, and folding of the hotels linens, and distributes them.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Washes, dries, and folds the hotel linens according to the specifications of the laundry equipment and chemicals. Assists in the stripping of soiled linens from guests rooms. Stock fresh linens in the appropriate areas.
• Ensures hotel equipment, such as washers, dryers, and chemical dispensing systems are maintained properly and secured.
• Ensures cleaning supplies and chemicals are used correctly and all bottles are properly labeled in accordance with the chemical policy.
• Ensures the laundry area is kept clean and lint free. Cleans lint traps daily.
• Assists in the inventory of linens on a monthly basis. Properly disposes of linen that does not meet company standards. Maintains a record of disposed linens.
• Provides excellent customer service that goes above and beyond, to the hotels guests. Conducts themselves in a professional manner at all times. Observes the company’s 10-4 rule. Immediately addresses guest’s requests.
• Properly attired in uniform and nametag, in accordance with franchise and company grooming and uniform policy.
• Communicates with superiors and co-workers about the status of linens and any maintenance issues.
• Provides safety and security for the hotel and its guests. Follows the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently partake in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor.
• Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill development.
• Completes any other task requested by a supervisor, including training new associates.
• All other duties as assigned.

SUMMARY

Maintains the hotel's public areas, meeting rooms, and grounds in a high level of cleanliness and organization in accordance with company and franchise standards and provides excellent customer service to the hotel guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Cleans and sanitizes assigned public areas and grounds in accordance with company and franchise policy. Assist the executive housekeeper/breakfast attendants as needed with deliveries to guest and meeting rooms and the cleaning of guest rooms after hours.
• Cleans, prepares, and sets up meeting rooms in accordance with the function sheets.
• Ensures hotel equipment, such as sots, cribs, carts, vacuums, and a/v equipment are maintained properly and secured.
• Ensures cleaning supplies and chemicals are stored and used properly. Ensures all chemicals/cleaning product bottles are properly labeled in accordance with the chemical policy.
• Provides excellent customer service that goes above and beyond, to the hotel guests. Conducts themselves in a professional manner at all times. Observes the company's 10-4 rule. Immediately addresses guest's requests. Assists guests with belongings/luggage as needed.
• Properly attired in uniform and nametag, in accordance with franchise and company grooming and uniform policy.
• Communicates with superiors and co-workers about the status of guest requests and assigned tasks.
• Provides safety and security for the hotel and its guests. Alerts staff and guests to unsafe conditions and follows the company safety and security policies. Observes and partakes of the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently participate in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedure. Reports all incidents and injuries to the appropriate supervisor.
• Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill development.
• Completes any other task requested by a supervisor, including training new associates.
• All other duties as assigned.

Responsible for the cleaning and preparation of hotel rooms for the guest while maintaining system standards and consistency.

DUTIES AND RESPONSIBILITIES which may include, but are not limited to, the following tasks:

• Clean assigned rooms according to property standards. This includes making beds, cleaning bathrooms, vacuuming carpet, washing dishes and dusting furniture.
• Place and restock usable items in the suite including paper items, soap, towels, matches, and candy, according to System Standards.
• Clean immediate exterior entry areas and windows, according to standards.
• Operate housekeeping equipment in a correct and safe manner.
• Maintain and restock housekeeping cart each day.
• Know hotel emergency procedures.
• Responsible for the proper administration of key control for issued keys, or keys left by guests in suite.
• Bring all lost and found items to the Executive Housekeeper's office for logging and storage.
• Report immediately to the Executive Housekeeper any out of the ordinary situation in the guests' suite, including unreported pets, parties in the suite, unusually dirty sites or a vacant suite when the room is though to be occupied.
• Complete maintenance work orders and deliver to Inspector or designated area in a timely manner.
• Accommodates guest special requests courteously.
• Answer guest questions regarding hotel and local area facilities and services.
• Miscellaneous duties as assigned; reasonable requests from a supervisor.

Job description:

SUMMARY

Responsible for the cleaning and preparation of hotel rooms for the guest while maintaining system standards and consistency.

DUTIES AND RESPONSIBILITIES which may include, but are not limited to, the following tasks:

• Clean assigned rooms according to property standards. This includes making beds, cleaning bathrooms, vacuuming carpet, washing dishes and dusting furniture.
• Place and restock usable items in the suite including paper items, soap, towels, matches, and candy, according to System Standards.
• Clean immediate exterior entry areas and windows, according to standards.
• Operate housekeeping equipment in a correct and safe manner.
• Maintain and restock housekeeping cart each day.
• Know hotel emergency procedures.
• Responsible for the proper administration of key control for issued keys, or keys left by guests in suite.
• Bring all lost and found items to the Executive Housekeeper's office for logging and storage.
• Report immediately to the Executive Housekeeper any out of the ordinary situation in the guests' suite, including unreported pets, parties in the suite, unusually dirty sites or a vacant suite when the room is though to be occupied.
• Complete maintenance work orders and deliver to Inspector or designated area in a timely manner.
• Accommodates guest special requests courteously.
• Answer guest questions regarding hotel and local area facilities and services.
• Miscellaneous duties as assigned; reasonable requests from a supervisor.